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We help you get on top of your debts
We help you
get on top of your debts

Help! I have received a debt collection notice

If you have received a letter from us, please rest assured that we will do our best to help you, and our administrators can also advise you on how to deal with a difficult debt situation.

I have received a debt collection demand. How do I pay the debt?

Follow the instructions that are outlined in the letter. 

You can also log into MyGothia at any time to see details of your debt, PlusGiro number, OCR number, creditors and much more. You can securely sign into MyGothia with your BankID.

You are always welcome to contact us if you have any questions or need help.

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I don't know how much my debt is. Where can I see the details?


On MyGothia you can get an overview of your current debt collection cases at Gothia. You can securely sign into MyGothia with your BankID. You can also contact us by phone to get more information and discuss your cases. 

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I am unable to pay everything at once. Is it possible to arrange a payment plan?

In most cases, we can help to arrange a payment plan. Please contact us and one of our administrators will arrange a plan with you. 

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What happens if I don't pay? Will I get a non-payment record?

No, with a single debt collection demand, you will not receive a non-payment record. 

However, if you do not pay before the due date of the debt collection demand, the case may be submitted to Kronofogden (Swedish Enforcement Authority) who will initiate a payment order, which may result in a non-payment record in the long term. 

We have compiled some FAQs about the debt collection process and what happens if you do not pay your debt. What happens during debt collection?

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For more FAQs click here

How does debt collection work?

To receive a debt collection notice might be an unpleasant experience for many and you might have questions regarding this. In our FAQ you find answers to the most common questions. 

All about how debt collection works and what it means for you 

How can I help you?

If you need help to get in control of your debts, please contact us, and one of our handlers will together with you find a payment plan that works for all. 

Contact us

Or send your question via this form

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Gothia is part of Arvato Financial Solutions, a global financial services provider which is part of the Bertelsmann Group of companies.