At the moment, scam text messages are being sent out urging you to call a number that isn't ours, or to provide information on a website that doesn't belong to us. Do not engage with either of them!
The scammers will inform you about unpaid cases and you are advised to make a complaint if you believe these claims are incorrect. The scammers will then call you, pretending to be from us or your bank. You are then asked to download an app that allows them to access your BankID.
We never call anyone and ask for codes or app downloads. Never disclose personal codes over the phone, and never download apps or other software on request. This also applies if the person in question claims to be calling from the bank or us! If you have been the victim of fraud or attempted fraud, we urge you to report it to the police immediately.
If you want to make a payment or check if you have an outstanding matter, log in to mygothia.com/se or contact us by phone at 0340-66 44 40.
If you have received a letter from us, please rest assured that we will do our best to help you, and our administrators can also advise you on how to deal with a difficult debt situation.
Follow the instructions that are outlined in the letter.
You can also log into MyGothia at any time to see details of your debt, PlusGiro number, OCR number, creditors and much more. You can securely sign into MyGothia with your BankID.
You are always welcome to contact us if you have any questions or need help.
On MyGothia you can get an overview of your current debt collection cases at Gothia. You can securely sign into MyGothia with your BankID. You can also contact us by phone to get more information and discuss your cases.
No, with a single debt collection demand, you will not receive a non-payment record.
However, if you do not pay before the due date of the debt collection demand, the case may be submitted to Kronofogden (Swedish Enforcement Authority) who will initiate a payment order, which may result in a non-payment record in the long term.
We have compiled some FAQs about the debt collection process and what happens if you do not pay your debt. What happens during debt collection?
To receive a debt collection notice might be an unpleasant experience for many and you might have questions regarding this. In our FAQ you find answers to the most common questions.
If you need help to get in control of your debts, please contact us, and one of our handlers will together with you find a payment plan that works for all.