At Gothia we work actively, together with B2B and B2C debtors, to help them pay their debts as quickly as possible; for their benefit, and the benefit of our clients.
Close dialog with debtors, and a segmentation model that takes into account the debtor's ability to pay, results in higher resolution rates. And by working with the debtor to agree on the terms of repayments, we also protect your brand and increase customer satisfaction.
As part of Arvato Financial Solutions, debt collection is included in a portfolio of solutions that covers the entire customer lifecycle; from risk management and invoicing to factoring and debt purchase.
For Telenor in Norway the key to success is to find a balance between retaining valuable customers and at the same time getting paid. That is the reason why they benchmark the result from Arvato with other debt collection providers, and Arvato always is best in class.
We have helped a lot of people to get on top of their debts. Clcik on the image to see our film about Debt Collection.