Our customers operate in many different industries with a number of specific needs. At Gothia Limited we recognise that each client has differing requirements and hence we tailor our approach to suit their own requisite. Every solution is individual and adjusted to your needs - a bespoke service which we believe will maximise debt recovery. Indeed, very often our staff will spend time on the client's site to understand the processes the debt has already gone through and appreciate the common reasons for referral.
We believe passionately in the importance of good customer service. As such, we compile and deliver regular activity updates and reports on your current projects. This way you remain up to date with our progress and can make your financial projections with confidence.
Although a comprehensive set of management information is provided, bespoke reports can also be produced to fit in with client's own operational processes. We firmly believe that specialisation is one of the keys to effective recovery and as a result our collections team is segmented into a number of different units to work specific debt types.
We categorize our offering into five different areas: Motor Finance, Banking Finance & Insurance, Retail, Utilities and Commercial. Here, you will find more information on each of the different areas. Gothia can contribute with knowledge and experience in all of these areas.